Triphone Terms & Conditions

Effective June 2026

These Terms & Conditions ("Terms") govern your use of the Triphone mobile application and related services (the "Service") provided by Cloudstar ("we", "us"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You must provide accurate registration information and keep it up to date.

2. Your account

You are responsible for activity under your account and for keeping your credentials secure. You must verify a phone number as your caller ID before placing calls. Notify us immediately of any unauthorised use.

3. Coins, purchases and refunds

• The Service uses in-app "coins" to pay for calls, oneRings and other features. Coins have no cash value, are not legal tender, and cannot be exchanged for money.
• Coins may be earned (e.g. rewarded ads, referrals) or purchased through Google Play. Purchases are processed by Google Play and subject to its terms.
• Except where required by law or the Google Play refund policy, coin purchases and consumed coins are non-refundable.
• We may change coin pricing and rates at any time.

4. Acceptable use

You agree not to use the Service to:

• make unlawful, fraudulent, harassing, or unsolicited bulk (spam) calls or messages;
• call premium-rate, shared-cost, or similar special-charge numbers (these are blocked);
• impersonate others or spoof a caller ID you are not authorised to use;
• infringe others' rights or violate any applicable law or carrier rules;
• interfere with, reverse engineer, or attempt to disrupt the Service.

We may suspend or terminate accounts that breach these Terms.

5. Caller ID verification & telephony

Calls, messages, number verification and virtual numbers are provided using third-party carriers (including Twilio). Call quality and availability depend on networks outside our control. The Service is not a replacement for traditional telephony and may not support emergency ("000"/"911") calling.

6. Referrals

Referral rewards are granted only when a referred person creates a valid new account, subject to limits and anti-abuse rules. We may withhold rewards we reasonably believe are obtained through fraud or abuse.

7. Service availability

We may modify, suspend, or discontinue any part of the Service at any time. We do not guarantee uninterrupted or error-free operation.

8. Disclaimers & limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Cloudstar is not liable for indirect, incidental, or consequential damages, or for amounts exceeding what you paid us in the 12 months before the claim. Nothing limits rights that cannot be excluded under applicable consumer law (including the Australian Consumer Law).

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access for breach of these Terms or as required by law. Unused coins are forfeited on termination for breach.

10. Governing law

These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts.

11. Changes

We may update these Terms. Material changes will be notified in-app or by other reasonable means. Continued use after changes means you accept them.

12. Contact

Questions? Email supporttriphone@b3bas3.com.